GenAI & AI Agents

Generative AI and AI agents that work in production.

We build copilots, retrieval systems and agents that read your documents, use your tools and hand off to people when they should. Every system ships with evaluations, guardrails and monitoring, so it behaves like any other critical piece of software.

The problem

Why this work usually stalls.

01

Demos that never ship

A chatbot that impresses in a meeting often fails on real documents, real permissions and real edge cases. Most GenAI work stops there.

02

No way to measure quality

Without an evaluation set, nobody can say whether the system got better or worse after a change, so every release is a guess.

03

Answers without sources

People will not trust an assistant that cannot show where an answer came from, and auditors will not either.

04

Agents with too much freedom

An agent that can act on systems needs clear limits, approvals for risky steps and a full log of what it did.

What we deliver

GenAI & AI Agents, built for production.

Pick one piece or the whole programme. Each is scoped to a business metric and shipped, not left as a proof of concept.

01

Enterprise copilots

Assistants grounded in your policies, contracts, wikis and tickets, with citations and access control that follows your existing permissions.

  • RAG
  • Citations
  • SSO
02

Document AI

Pipelines that read invoices, statements, claims and forms, extract what matters and route only the true exceptions to a person.

  • OCR
  • Extraction
  • Routing
03

AI agents and workflows

Agents that read, classify and act on emails, tickets and records through your APIs, with humans approving the risky steps.

  • Tool use
  • LangGraph
  • Approvals
04

Evaluation and guardrails

Test sets built from your real cases, automated scoring on every change, and checks for leakage, toxicity and off-policy actions.

  • Evals
  • Red teaming
  • Guardrails
05

Model choice and fine-tuning

We compare commercial and open-weight models on your data and fine-tune only when retrieval and prompting are not enough.

  • Model selection
  • Fine-tuning
  • Cost
06

GenAI features in your product

AI features inside your own SaaS or app, designed for latency, cost per request and graceful failure.

  • Product
  • Latency
  • Cost control

How we deliver

From first call to production.

Every phase ends with something you can use, not just something you can read.

Always included

  • A senior squad of two to four people, led by an engineer from companies like Amazon, Google or Microsoft
  • Weekly demos and one business metric agreed upfront
  • Founder review every week and sign-off before production
  • All code, models and documentation owned by you

Typical tools

  • OpenAI
  • Anthropic Claude
  • Google Gemini
  • Meta Llama
  • LangGraph
  • LlamaIndex
  • Pinecone
  • Qdrant
01
Weeks 1 to 2

Use case and data review

We pick the workflow where GenAI saves the most time and check the data it depends on.

  • Map the current workflow and who owns it
  • Collect real examples to build the first evaluation set
  • Agree the one metric that defines success
02
Weeks 2 to 3

Design and evaluation plan

Architecture, model options and the test bar are agreed before production code.

  • Retrieval, permissions and data flow designed
  • Models compared on your evaluation set
  • Guardrails and human approval points defined
03
Weeks 3 to 8

Build and pilot

A senior squad ships weekly with your team, against the evaluation set.

  • Working pilot with real users and real data
  • Scores tracked on every change
  • Logging, tracing and cost tracking in place
04
Ongoing

Scale and run

We harden the system, roll it out and keep it improving.

  • Monitoring for quality, drift and cost
  • Feedback loops from users into the evaluation set
  • Hand-off with runbooks, or a run-and-improve retainer

FAQ

Questions we hear a lot.

Should we use RAG or fine-tune a model?
Most business use cases start with retrieval (RAG), because it keeps answers grounded in your current documents and is cheaper to change. Fine-tuning helps when you need a specific style, format or behaviour that prompting cannot reach. We test both on your data before recommending either.
Can you use open-weight models inside our own cloud?
Yes. We are platform agnostic and regularly compare commercial APIs with open-weight models such as Llama or Mistral. When data must stay in your environment, we deploy models inside your own cloud account.
How do you stop the system from making things up?
We ground answers in your sources and show citations, refuse to answer when the sources do not support a claim, and measure this on an evaluation set built from your real questions. Risky actions by agents always need human approval.
How long does a GenAI pilot take?
Typically a two-week discovery followed by a production pilot in four to six weeks, with real users and real data. The exact timeline depends on data access and integrations.

Talk to a founder about GenAI.

Tell us where you are. We will come back within one business day with a point of view, not a sales deck.