01
Cloud Management & FinOps
Day-to-day operation of AWS, Azure and GCP estates, with rightsizing, reservations and cost anomaly alerts so your bill only goes down.
Managed services
We keep your platforms fast, stable and secure.
Cloud, infrastructure, DevOps, QA and release management run by the same senior engineers who build AI systems, with AI-assisted operations that catch problems before your customers do.
Availability--
Deploys0
MTTR--
What we run for you
Nine services. One accountable team.
Take the whole stack or just the parts that keep you up at night. Everything is run to clear SLAs and reported monthly.
02
Infrastructure & Platform Engineering
Infrastructure as code, Kubernetes platforms, networking and golden paths that let product teams ship without waiting on tickets.
03
DevOps & CI/CD
Pipelines that build, test, scan and deploy on every merge, with preview environments and one-click rollbacks.
04
Release Management
Release calendars, change approvals, feature flags and canary rollouts so launches are boring in the best way.
05
QA Management & Test Automation
Test strategy, automated regression, performance and API testing, plus AI-generated test cases that keep coverage high as code grows.
06
SRE, Monitoring & 24x7 Support
Observability, on-call and incident response around the clock, with SLOs, runbooks and blameless post-mortems.
07
Security & Compliance Operations
Vulnerability management, secrets, access reviews and audit evidence collection for ISO 27001, SOC 2 and RBI or SEBI audits.
08
Digital Transformation & Modernisation
Moving legacy apps to the cloud, breaking monoliths into services and replacing manual processes with digital workflows.
09
Application & Data Platform Support
L1 to L3 support for business applications, data pipelines and ML models, with clear SLAs and monthly service reviews.
The command centre
What you see every day.
One live view of availability, delivery speed and what the team is doing, shared with your leadership.
Service availability
last 90 daysAPI gateway99.95%
Web app99.98%
Payments99.91%
Data pipelines99.95%
ML inference99.98%
OperationalIncident, resolved
Deploys per week
before → afterBeforeWith Sunday Labs
8xmore frequent releases
70%faster recovery
Live activity
live- deploy #1482 promoted to production
- autoscaled checkout-api 4 → 7 pods
- cost anomaly: idle GPU node stopped
- nightly regression: 1,284 tests passed
- P2 resolved in 14 min · post-mortem filed
- TLS certificates renewed for 12 domains
- release 3.18 approved by CAB
- critical CVE patched across 9 images
Illustrative dashboard. Metrics shown are representative targets for a typical engagement.
Service levels
Clear SLAs, measured and reported.
Typical targets for a fully managed plan. Every contract is tailored to your systems and business hours.
PriorityDefinitionFirst responseResolution target
P1
CriticalProduction down or data at risk
15 min
4 hrs
P2
HighMajor feature degraded, no workaround
30 min
8 hrs
P3
MediumIssue with a workaround available
4 hrs
3 days
P4
LowQuestions, minor bugs and requests
1 day
Next release
Already a client? Raise anything, at any priority, with support@sundaylabs.io.
Engagement models
Pick the level of support that fits.
Fully managed
We run it end to end
We own operations against agreed SLAs and outcomes. You get a named service manager and a monthly service review.
- 24x7 monitoring and incident response
- Outcome-based SLAs and reporting
- Continuous cost and reliability improvement
Co-managed
Your team plus ours
Our engineers extend your team, covering nights, weekends or specific platforms while your people keep ownership.
- Shared runbooks and on-call rotations
- Skills transfer built into every sprint
- Flexible scope as your team grows
On-demand pods
Specialists when you need them
Senior pods for migrations, audits, performance tuning or release hardening, billed per sprint.
- Cloud migration and modernisation
- Test automation build-outs
- Security and cost audits
Onboarding
From handover to steady state in weeks.
A structured transition means no gaps in coverage and no surprises for your customers.
Always included
- Named service manager and escalation matrix
- Monthly service review with SLA reporting
- Runbooks and documentation you own
- Access through your SSO with full audit trails
- NDA and data processing agreement as standard
Tools we operate
01
Weeks 1 to 2
Assess
We learn your systems before we touch them.
- Architecture, tooling and access review
- Current incidents, costs and release pain points
- Baseline metrics: uptime, deploy frequency, MTTR and cloud spend
02
Weeks 2 to 6
Transition
A structured handover with no gaps in coverage.
- Runbooks, dashboards and alerting set up in your tools
- Shadowing, then reverse shadowing with your team
- Escalation matrix and communication channels agreed
03
Months 2 to 3
Stabilise
Quick wins first, then the deeper fixes.
- Noisy alerts cleaned up and SLOs defined
- Critical vulnerabilities and single points of failure fixed
- CI/CD and test automation gaps closed
04
Ongoing
Optimise
Every month the platform should be cheaper, faster or safer.
- Monthly service reviews with clear metrics
- FinOps savings plans and rightsizing
- Roadmap of automation and modernisation work
FAQ
Managed services questions.
Can you work with our existing tools and vendors?
Yes. We operate inside your cloud accounts, ticketing and monitoring tools, and can coordinate with other vendors you already use.
Do you provide 24x7 coverage?
Yes. Fully managed plans include round-the-clock monitoring and on-call. Co-managed plans can cover just nights, weekends or holidays.
How are SLAs measured and reported?
SLAs are tracked in your ticketing system and reported in a monthly service review, alongside uptime, deployment and cost metrics.
Can managed services include AI and data platforms?
Yes. We run data pipelines, warehouses and ML models in production, including monitoring for data quality, drift and model performance.
Hand us the pager. Sleep better.
Tell us about your stack and pain points. We will come back within one business day with a transition plan and a clear quote.